Our story
About Trailblazer Community Care
A registered NDIS provider led by a community nurse. We support people with disability, and veterans, across Logan, Ipswich, Brisbane and Redland Bay.
Trailblazer Community Care is a registered NDIS provider (registration number 4050133378) in South East Queensland. Our founder and clinical lead, Exavier Rikonda, is a Registered Nurse with 14 years of nursing experience. For NDIS participants we provide supported accommodation and daily support, with nursing care where it's needed. For veterans we provide nursing and personal care. We work in Logan, Ipswich, Brisbane and Redland Bay.
Our story
Exavier started Trailblazer in October 2020. In his words: "I started Trailblazer Community Care because I wanted to make a genuine difference in the lives of people who need care and support. Through my experience as a Registered Nurse, I developed a strong understanding of the challenges faced by people living with disabilities, complex health conditions and those who depend on community-based services."
That background shapes how the business is set up. A nurse runs it. That shapes how we hire and train, and it shapes what we agree to take on. If a person's support involves wound care, a feeding tube or a catheter, the clinical side isn't handed off to someone you'll never meet. It sits with our clinical lead, who knows the person and the workers who support them.
Why a nurse-led provider matters
Most disability support is practical, everyday help. Some people also need clinical care alongside it, and that's where things can fall through the gaps between a support provider and a separate nursing service.
With a Registered Nurse leading the organisation, a few things change for you:
- Care plans for people with health needs are written or reviewed with nursing input.
- Support workers who help with clinical tasks, such as PEG feeding or catheter care, are trained for that task before they do it.
- When a worker notices a change in someone's health, there's a clear person to report it to.
- Our nursing team can work alongside your daily supports, so you're not juggling two providers who don't talk to each other.
If you already receive support from us, you have an after-hours on-call number. It reaches a registered nurse or a line manager, so a worker or family member with a clinical concern always has someone to call. In an emergency, call 000.
What we do
These are the supports we offer. Support for people living with complex mental health conditions is part of these services, not a separate program.
Supported accommodation
SIL, ILO, medium term and short term accommodation, including our two homes in Waterford West.
NDIS core supports
Personal care, household tasks and support to get out into the community.
High intensity and complex care
Support for complex health needs such as PEG feeding, stoma and catheter care.
NDIS community nursing
Wound care, continence, diabetes management and injections at home.
DVA services
Community nursing and personal care for veterans and their families.
What we don't do
Being clear about this saves you time. We do not provide:
- Specialist Disability Accommodation (SDA). We are not an SDA provider. If you need SDA, your support coordinator can help you find one.
- Support coordination. If you have a coordinator, they stay yours. We work with them and keep them updated.
- Plan management. We don't manage NDIS plans. We can invoice the NDIA, your plan manager or you, depending on how your plan is managed.
No provider can approve NDIS funding. Only the NDIA decides what goes in your plan. If a provider tells you they can get your funding approved, be careful.
Where we work
We work across four regions of South East Queensland: Logan, Ipswich, Brisbane and Redland Bay. That includes our DVA nursing and personal care. You can read more about each area on our service areas page.
Registration and accountability
Trailblazer Community Care Pty Ltd (ABN 45 645 089 292) is registered with the NDIS Quality and Safeguards Commission, registration number 4050133378. Our registration covers specific groups of supports. The full list, along with how we handle incidents, complaints and clinical governance, is on our quality and safeguarding page.
For veterans, we provide community nursing and personal care.
Trailblazer is on DVA's Panel of Community Nursing Providers for both community nursing and personal care. If you're eligible and DVA approves your care, DVA pays us directly, so you won't receive a bill. Our DVA services page lists the areas our contract covers.
Meet our founder
Founder and clinical lead
Exavier Rikonda, Registered Nurse
Exavier has been a Registered Nurse for 14 years, with experience at the Royal Brisbane and Women's Hospital and Blue Care. He started Trailblazer in October 2020 so that people with complex and high intensity support needs, and veterans who need nursing at home, have a registered nurse overseeing their care.
He leads clinical governance, reviews referrals with clinical needs and is the clinical reviewer for the articles in our resources.
Meet the teamExavier leads our clinical governance and reviews the health information in our resources. You can read more about him, and how we recruit and train our staff, on the our team page.
What we hold ourselves to
These are plain commitments, not slogans. If we fall short of one, we want you to tell us.
- You make the decisions about your life. We give you information and options. You choose.
- We tell you what we can't do. If we're not the right fit, we'll say so and point you somewhere better.
- Health concerns go to a nurse. Workers don't sit on a worry about someone's health. They report it, and it gets looked at.
- Families and carers are part of it, if you want them to be. Who we share information with is your call.
- Complaints help us improve. Raising a concern will never affect the support you get. Here's how to give feedback.
Questions about Trailblazer
Is Trailblazer Community Care a registered NDIS provider?
Yes. We are registered with the NDIS Quality and Safeguards Commission, registration number 4050133378. Registration means we are audited against the NDIS Practice Standards and must follow the NDIS Code of Conduct. Our registration groups are listed on our quality and safeguarding page.
Do you provide support coordination or plan management?
No. We don't offer support coordination, plan management or Specialist Disability Accommodation (SDA). We are happy to work with your existing coordinator and plan manager, and we can suggest where to look if you don't have one yet.
Can you help me get NDIS funding?
No provider can approve NDIS funding. Only the NDIA decides what is in your plan. We can explain what our supports involve and give your coordinator or planner the information they ask for, but be careful of any provider who promises an approval.
Who leads the care at Trailblazer?
Our founder, Exavier Rikonda, is a Registered Nurse with 14 years of nursing experience. He is our clinical lead and oversees clinical governance, including care plans for people with health needs and training for workers who carry out clinical tasks.
Do you support veterans as well as NDIS participants?
Yes. We provide community nursing and personal care for veterans across Logan, Ipswich, Brisbane and Redland Bay. Our DVA services page explains what's involved and how referrals work.
Talk to us
Call 1300 822 333 or email admin@trailblazercommunitycare.com. We reply to every enquiry within 12 to 24 hours. If you're a professional referring someone, you can go straight to our referral page.
Talk to a registered nurse-led team
Call 1300 822 333 or send a referral. We reply to every enquiry within 12 to 24 hours.
Asking a question does not commit you to anything.