1300 822 333 NDIS registered provider 4050133378 Make a referral

Core supports

NDIS domestic assistance in Brisbane and Logan

Regular help with cleaning, laundry and the housework you can't manage on your own, so your home stays safe and comfortable, from workers who do it the way you like it.

Support worker and an older woman folding laundry together on a lounge

Household tasks support is regular help with the housework your disability makes hard to do yourself. Trailblazer Community Care provides it across Brisbane, Logan, Ipswich and Redland Bay: cleaning, laundry, changing beds and the other jobs that keep a home safe to live in.

It's funded through the Core part of your NDIS plan, under assistance with daily life. We're a registered NDIS provider (registration number 4050133378), so we can work with NDIA managed, plan managed and self managed plans.

What's included

  • Vacuuming, sweeping and mopping
  • Cleaning the bathroom and toilet
  • Wiping down the kitchen and doing dishes
  • Washing, drying, folding and ironing
  • Changing and washing bed linen
  • Taking out the bins on bin night
  • Tidying living areas and clearing trip hazards
  • Putting away groceries and checking the fridge

We can also do it with you rather than for you. If you'd like to get back to doing some of your own washing, for example, the worker can share the job and step back as you take more of it on.

What we don't do

Being clear about this saves everyone a frustrating first visit. We don't provide:

  • Gardening, mowing or yard work. Your plan may fund yard maintenance, but you'll need a different provider for it.
  • Home maintenance or repairs, from fixing taps to anything that needs a ladder or a tradesperson.
  • End of lease or bond cleaning. That's a specialised commercial clean, and real estate agents expect a professional service.
  • Hoarding remediation. Clearing a hoarded home safely needs specialist services and often a clinical plan. We can help you keep a home in order once it's clear.

If you need any of these, ask your support coordinator, or call us and we'll point you in the right direction.

We do offer one-off deep cleans, for example before you move into a new place or to get your home ready after a hospital stay.

Done the way you like it

Everyone has their own way of doing things, and it's your house. Maybe the towels are folded in thirds, the cat's bowl stays put, and nobody touches the papers on the desk. We write that into your support plan, and your workers follow it.

You'll have a small regular team where we can arrange it, so you're not showing someone new where the vacuum lives each week. If your usual worker is away, we'll tell you who's coming instead.

Why this is more than cleaning

A clean, uncluttered home is a safety issue for a lot of the people we support. Clear floors mean fewer falls. Clean bathrooms and fresh linen matter if you have a wound, a catheter or a weakened immune system.

Because our services are led by a registered nurse, our workers are trained to notice when something isn't right. Spoiled food in the fridge, a change in how you're managing, or signs you haven't been eating well get reported, not ignored. If you also need help with showering or dressing, our personal care can be booked in the same visit.

Talk to a registered nurse-led team

Call 1300 822 333 or send a referral. We reply to every enquiry within 12 to 24 hours.

Asking a question does not commit you to anything.

Safe, screened workers

Every worker who comes into your home must hold an NDIS Worker Screening Check. How we screen, train and supervise workers, and how we handle incidents and complaints, is set out on our quality and safeguarding page.

About NDIS funding

We can't approve NDIS funding, and no provider can. Only the NDIA decides what goes in your plan, including how much household help it funds. If a provider tells you they can get your funding approved, be careful.

Questions about domestic assistance

What does NDIS domestic assistance cover?

It covers regular household tasks you can't do yourself because of your disability, such as cleaning, laundry, changing beds and dishes. It's funded in the Core part of your NDIS plan under assistance with daily life. With us, it doesn't include gardening, home maintenance, end of lease cleaning or hoarding remediation.

Do you provide domestic assistance in Brisbane?

Yes. We provide household tasks support across Brisbane, especially the southside suburbs near Logan, and in Logan, Ipswich and Redland Bay. Tell us your suburb and the day and time you'd like, and we'll confirm whether we can cover it before you sign a service agreement.

Can you do gardening or mow the lawn?

No. We don't provide gardening, mowing or yard work. Your NDIS plan may still fund yard maintenance, but you'll need another provider for it. Your support coordinator can help you find one, or call us and we'll suggest where to look.

Do you do end of lease or bond cleans?

No. End of lease cleaning is a specialised commercial service, and real estate agents usually expect it from a professional cleaning company. We focus on regular household help that keeps your home safe and comfortable while you live there, week after week.

How often can a worker come?

As often as your plan funds and you need. Many people have a weekly or fortnightly visit, and some combine household help with personal care on the same day. We'll talk through your plan and your week at the first meeting and suggest a pattern that fits both.

Do I need to supply cleaning products?

Usually, yes. Most people prefer workers to use their own products and equipment, which also helps with allergies and sensitive skin. If something's missing or a product isn't safe to use, your worker will let you know. Talk to us at the first meeting if this is a concern.

Talk to a registered nurse-led team

Call 1300 822 333 or send a referral. We reply to every enquiry within 12 to 24 hours.

Asking a question does not commit you to anything.

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