Service area
NDIS and DVA support in Brisbane
We provide community nursing, high intensity care and everyday supports to people living in Brisbane, and DVA nursing for veterans. Our supported homes are just south of the city in Waterford West.
Trailblazer Community Care is a registered NDIS provider supporting people in Brisbane with in-home and community supports, NDIS community nursing, high intensity care and DVA nursing and personal care. Our two supported homes are in Waterford West, just over the city's southern boundary in Logan, so people from Brisbane can also look at SIL, ILO, medium term and short term options with us.
What we offer in Brisbane
NDIS community nursing
Wound care, continence, diabetes and injections at home, from nurses rather than a hospital clinic.
High intensity and complex care
Trained support workers with registered nurse oversight for needs such as enteral feeding, complex bowel care and catheter care.
Individualised Living Options (ILO)
A living arrangement designed around you, such as a host or housemate, with the support that goes with it.
Medium term accommodation (MTA)
Somewhere to live in Waterford West while your long-term home is being sorted out.
DVA community nursing
Clinical nursing at home for veterans, war widows and widowers.
Personal care, household help and community access are also available across Brisbane. See everything on our NDIS supports page.
Support in a city this size
Brisbane City Council is the largest local council in Australia, and its area runs from Moreton Bay in the east to the D'Aguilar ranges in the west. That size is the first thing we think about for any Brisbane referral. A worker who can reach Sunnybank or Rochedale easily from the south may not suit a daily early shift in the northern suburbs.
So rather than claim the whole city, we confirm each address at intake. Southside suburbs such as Sunnybank, Runcorn, Kuraby, Rochedale, Coopers Plains and Acacia Ridge border Logan, and are close to our homes. Other parts of Brisbane are checked case by case.
We don't set a travel limit in Brisbane. What decides it is whether we have trained staff who can reliably reach you at the times you need, and we'll tell you that at your first conversation.
Getting around is easier here than in most of South East Queensland. Translink runs Citytrain lines, a large bus network and ferries on the river, including the CityCat. Community access can lean on public transport more than it can further out, which is good news if building your independence on transport is one of your goals.
Community access in Brisbane might mean:
- South Bank Parklands and the State Library of Queensland
- The City Botanic Gardens, or the lookout and walking tracks at Mount Coot-tha
- The food and shopping strip around Sunnybank
- Your local Brisbane City Council library, sports club or church
Referrals from Brisbane hospitals
Brisbane's public hospitals are split between two health services. Metro North runs the Royal Brisbane and Women's Hospital at Herston and The Prince Charles Hospital at Chermside. Metro South runs the Princess Alexandra Hospital at Woolloongabba and the QEII Jubilee Hospital at Coopers Plains. Discharge planners, social workers and allied health staff at any of them can refer through our professional referral form, with clinical notes and consent. We reply within 12 to 24 hours.
Hospital referrals often come down to two questions. Can supports be ready when the person goes home? And if home isn't suitable yet, is there somewhere safe to go? Our medium term accommodation in Waterford West can sometimes answer the second, where the plan funds it and a room is free. Referrals with clinical needs are reviewed with input from Exavier Rikonda, our founder and a registered nurse with 14 years of nursing experience.
For veterans, Greenslopes Private Hospital on the southside was once the Repatriation General Hospital and keeps a strong connection with the veteran community. We provide DVA community nursing and personal care for people going home from there or from any other hospital, usually on referral from a GP, treating specialist or discharge planner.
Trailblazer is on DVA's Panel of Community Nursing Providers for both community nursing and personal care. If you're eligible and DVA approves your care, DVA pays us directly, so you won't receive a bill. Our DVA services page lists the areas our contract covers.
We don't provide support coordination or plan management, and we don't offer Specialist Disability Accommodation (SDA). We'll work alongside the coordinator already involved. No provider can approve NDIS funding, so if a provider tells you they can get your funding approved, be careful. Our quality and safeguarding page explains how we manage clinical risk.
Do you cover all of Brisbane?
We support people across Brisbane, but the city is large, so we confirm every address before agreeing to start. Southside suburbs closest to Logan are the easiest for us to staff. Tell us your suburb and the times you need support, and we will give you a clear yes or no before you sign a service agreement.
Do you have SIL homes in Brisbane?
No. Our two homes are in Waterford West, in the City of Logan, just south of Brisbane's boundary. If the housemates and support suit you, living a little outside your old suburb can be worth it, and we will talk through staying connected to family and appointments. See current rooms on our vacancies page.
Can you take a referral from the PA or the RBWH?
Yes. Discharge teams at any Brisbane hospital can use our professional referral form, attaching clinical notes and consent. We reply within 12 to 24 hours. The earlier we hear about a planned discharge, the better our chance of having the right supports or a room ready.
Do you provide NDIS community nursing in Brisbane?
Yes. We visit people at home for wound care, continence support, diabetes management and injections, where the NDIS plan funds disability-related health supports. If your plan doesn't include nursing yet, talk to your planner or coordinator before a review. Read more on our NDIS community nursing page.
Can I use public transport with my support worker?
Yes, if it suits you and your goals. Brisbane has trains, buses and river ferries, and learning to use them with a worker alongside is a common community access goal. Where public transport isn't practical, a worker can drive you, depending on what your plan covers.
- High intensity & complex carePEG feeding, catheter, bowel and wound care by workers trained on your plan and signed off by a registered nurse.
- MTAA room in Waterford West while your long-term home, SDA place or home modifications get ready. Usually funded for up to 90 days.
- DVA community nursingClinical nursing at home for veterans, war widows and widowers, overseen by a registered nurse with 14 years of nursing experience.
Talk to a registered nurse-led team
Call 1300 822 333 or send a referral. We reply to every enquiry within 12 to 24 hours.
Asking a question does not commit you to anything.