Terms of use
The rules for using this website, in plain English.
This website is run by Trailblazer Community Care Pty Ltd (ABN 45 645 089 292), a registered NDIS provider (registration number 4050133378). By using the site you agree to these terms. If you don't agree, please don't use it.
These terms cover the website only. If you receive supports from us, your service agreement sets out the terms of that service.
Information on this site is general
The guides, service descriptions and FAQs on this site are general information. They are not medical, legal or financial advice, and they don't take your own circumstances into account.
NDIS and DVA rules change. We try to keep the site accurate, but always check details about funding, eligibility or entitlements with the NDIS or DVA before you make a decision. For health concerns, talk to your doctor. We can't approve NDIS funding or DVA services, and nothing on this site should be read as a promise that you will receive them.
Vacancies and availability
Room listings show what is available when the page was last updated. Rooms can fill quickly, and features or support arrangements may change. A listing is not an offer of a place. A room is only confirmed once we have assessed fit with you and the other residents and you have signed a service agreement.
Using our forms
When you send a form, please:
- give information that is true and complete as far as you know
- only refer another person with their agreement, or when you have authority to act for them
- only upload files you have the right to share
- don't send urgent or emergency requests through the site
Our forms aren't watched around the clock. In an emergency, call 000.
We handle everything you send in line with our privacy policy.
Things you must not do
You must not use this site to:
- break any law or anyone else's rights
- send spam, malicious code or false submissions
- try to get into parts of the site or our systems you aren't meant to access
- copy large parts of the site, or scrape it in a way that slows it down for others
- pretend to be someone else, or to be connected with us when you aren't
We may block access to the site, or remove submissions, where these terms are broken.
Copyright and our name
We own the content on this site, or use it with permission. That covers text, photos, graphics, layout and our logo. You may view, print or share pages for personal use or to help someone find support. You may not reuse our content for commercial purposes, or present it as your own, without our written permission.
The NDIS and DVA names belong to the Australian Government. Using them on this site doesn't mean either agency endorses us.
Links to other websites
We link to other sites, such as government websites, because they may help you. We don't control those sites and aren't responsible for their content or how they handle your information.
If you want to link to our site, you're welcome to, as long as the link is fair and doesn't suggest we endorse you.
Liability
We take care to keep the site accurate and working, but we can't promise it will always be available or free of errors or viruses.
To the extent the law allows, we aren't liable for any loss that comes from using this site or relying on its general information. Nothing in these terms limits rights you have under the Australian Consumer Law or any other law that can't be excluded.
Changes to these terms
We may update these terms from time to time. The date at the top shows the latest version. If you keep using the site after a change, the new terms apply.
Governing law
These terms are governed by the laws of Queensland, Australia. Any dispute about this website will be handled by the courts of Queensland.
Contact us
Questions about these terms? Call 1300 822 333 or email admin@trailblazercommunitycare.com.
Talk to a registered nurse-led team
Call 1300 822 333 or send a referral. We reply to every enquiry within 12 to 24 hours.
Asking a question does not commit you to anything.