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Service area

NDIS and DVA support in Redland Bay and the Redlands

We support people in Redland Bay and nearby Redlands suburbs at home and in the community, with personal care, nursing, respite and DVA care for veterans.

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Support worker and older woman walking along a bayside foreshore path in the Redlands

Trailblazer Community Care is a registered NDIS provider supporting people in Redland Bay and the wider Redlands at home and in the community. We offer personal care, household help, community access, high intensity care and community nursing, as well as DVA nursing and personal care for veterans, war widows and widowers. Our supported homes are in Waterford West, on the Logan side, and short term stays there are open to Redlands families who need a break.

What we offer in Redland Bay

High intensity care and community access are also available here. See the full list on our NDIS supports page.

Redland Bay and the Redlands Coast

Redland Bay is a suburb at the southern end of Redland City, which the council promotes as the Redlands Coast. The city sits on Moreton Bay and borders both Brisbane and Logan. The city also takes in Victoria Point, Thornlands, Cleveland, Wellington Point, Capalaba, Alexandra Hills and Mount Cotton, among others, as well as the bay islands.

Transport is the big practical difference from Brisbane. The Cleveland train line ends at Cleveland, so Redland Bay and Victoria Point rely on buses and cars. Most community access here means a support worker driving, or a bus trip you plan together. Ferries run from Weinam Creek in Redland Bay to the Southern Moreton Bay Islands, and from Cleveland to North Stradbroke Island.

We don't set a travel limit in the Redlands. What decides it is whether we have trained staff who can reliably reach you at the times you need, and we'll tell you that at your first conversation. If you live on one of the bay islands, call us first so we can check.

Community access around the Redlands could include:

  • A walk around Cleveland Point, or out to King Island from Wellington Point at low tide
  • A show at the Redland Performing Arts Centre in Cleveland
  • Shopping and a coffee at Victoria Point or Capalaba
  • Fishing or a picnic on the foreshore at Redland Bay

The Redlands has an older population than much of South East Queensland. If you care for a partner or parent here, our DVA services and community nursing pages are a good place to start.

Our DVA contract covers the Cleveland and Redland Bay areas. Trailblazer is on DVA's Panel of Community Nursing Providers for both community nursing and personal care. If you're eligible and DVA approves your care, DVA pays us directly, so you won't receive a bill. Our DVA services page lists the areas our contract covers.

Referrals from Redland Hospital and local services

Redland Hospital in Cleveland is the public hospital for the area, run by Metro South Health. Discharge planners, social workers and allied health staff can refer through our professional referral form, with clinical notes and consent attached. We reply within 12 to 24 hours.

After a stay at Redland Hospital, getting home safely might mean help to shower and dress, wound or catheter care, or a few weeks of extra support while you recover. Referrals with clinical needs are reviewed with input from Exavier Rikonda, our founder and a registered nurse with 14 years of nursing experience.

Support coordinators can use the same form or call 1300 822 333 to talk about a participant first. We don't provide support coordination, plan management or Specialist Disability Accommodation (SDA), so we'll work alongside the people already involved. No provider can approve NDIS funding. If a provider tells you they can get your funding approved, be careful. Our quality and safeguarding page explains how we keep supports safe.

Do you provide NDIS supports in Redland Bay?

Yes. We provide personal care, household help, community access, high intensity care and community nursing in Redland Bay and nearby Redlands suburbs, along with DVA nursing and personal care. We confirm your address and support times at the first conversation, before you sign a service agreement.

Do you support people on the bay islands?

We check island support case by case, and we can't promise it. Island visits depend on ferry times and on having workers who can get across reliably, so tell us where you live and what you need. If we can't cover it reliably, we will say so and suggest where else to ask.

Is there a supported home near Redland Bay?

Our two homes are in Waterford West, in the City of Logan, west of the Redlands. They offer SIL, ILO, medium term and short term options. See current rooms on our vacancies page, or register your interest if nothing suits right now.

Can my family member have respite while I take a break?

Yes, if their NDIS plan funds short term accommodation. They can have a short stay with support while you rest, travel or deal with something else. There is nothing awkward about needing a break. Read more on our short term accommodation and respite page.

How does a referral from Redland Hospital work?

The discharge team sends our professional referral form with clinical notes and the person's consent. We reply within 12 to 24 hours, check the supports in the NDIS plan or DVA referral, and confirm whether we can staff them at the person's address. The earlier we hear, the better.

Talk to a registered nurse-led team

Call 1300 822 333 or send a referral. We reply to every enquiry within 12 to 24 hours.

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